Q1｜Is Karuizawa worth staying overnight, or is it just a day trip from Tokyo?

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Karuizawa rewards a slower pace.
Forest Seasons Villa is designed for guests who stay for several nights, allowing time to experience the forests, seasons, and quieter rhythm of Karuizawa.

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Q2｜Should I stay in a hotel or a villa in Karuizawa?

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If you value privacy, space, and a residential-style stay, a villa is often a better choice in Karuizawa, where private villas have long been part of the local culture and landscape.

Forest Seasons Villa offers fully private villas while still providing 24-hour guest support, combining the independence of a villa stay with the reassurance typically associated with hotels— and in many ways, beyond them.

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Q3｜Is Karuizawa Forest Seasons completely private?

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Yes. Each villa is fully independent, and there are no shared spaces apart from the parking area.
Within the villa and private garden, guests can enjoy complete privacy throughout their stay.

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Q4｜Is it suitable for families or longer stays?

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Yes. Karuizawa Forest Seasons is designed for families, couples, and longer, unhurried stays.

The villas are particularly suitable for families, couples, and guests staying several nights, with kitchens, living areas, and optional housekeeping for longer stays.

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Q5｜If it’s a villa, will there be any service or assistance?

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Yes. While Forest Seasons Villa is not a hotel, 24-hour guest assistance is available, including fast, English-speaking concierge support, often exceeding what guests expect from standard hotel stays.
Support is provided discreetly and responsively, without interrupting your privacy.

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Q6｜Is Karuizawa a good base for skiing or outdoor activities?

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Yes. Many guests use Forest Seasons as a base for skiing in winter and hiking or nature walks in other seasons.
Local advice and support can be provided to help plan these activities.

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Q7｜Where should I stay in Karuizawa if I don’t want to go out for dinner every night?

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You can enjoy your entire stay — including dinner — without needing to go out.

If you don’t want to go out for dinner every night, choosing a villa with on-site dining is one of the easiest ways to enjoy Karuizawa. At Karuizawa Forest Seasons, guests have access to HONO, a fully reserved, guest-only charcoal dining restaurant located within the villa grounds, as well as the option for private BBQ in your own garden, with setup and cleanup taken care of. This makes dining a seamless part of the stay, without the need for planning, driving, or searching for restaurants.

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​Q8｜Can we stay in and enjoy the property without going out all the time?

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Absolutely - the villas are designed for guests who prefer to stay in and slow down.

Whether spending time in the private garden with a BBQ or fire pit, or enjoying a quiet evening indoors by the fireplace in winter, with the soft glow of the fire — a setting well suited to reading, resting, and unhurried time.

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Q9｜If we don’t speak Japanese, will staying here be difficult?

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No. Support is available in English, and assistance can be provided throughout your stay, making Karuizawa accessible even for first-time visitors to Japan.

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Q10｜Is parking available?

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Yes. We provide seven dedicated on-site parking spaces, available without prior reservation.

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Q11｜What are the check-in and check-out times?

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Check-in is from 3:00 PM, and check-out is by 10:00 AM.

Early check-in and late check-out may be available upon request, subject to availability.
Please feel free to contact us in advance if you have a preference.

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Q12｜Is smoking allowed indoors?

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Smoking is not permitted inside the villas.

Smoking is allowed only within the private outdoor garden of each villa.

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Q13｜What amenities and in-room items are provided?

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Towels and bathroom amenities are provided for the number of guests staying.

Details of additional in-room items and amenities are available on the “Amenities & In-Room Items” page.

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Q14｜What cooking equipment is provided?

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A wide range of high-quality cooking equipment is provided, suitable for everyday stays.
For most day-to-day cooking, guests will find everything they need to use the kitchen comfortably.

Details of the available equipment can be found on the “Amenities & In-Room Items” page.

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Q15｜What payment methods are accepted?

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We accept the following payment methods:

・Cash

・Credit Cards
　(Visa / Mastercard / JCB / American Express / Diners Club / Discover)

・Electronic Money & QR Payments
　au PAY / Rakuten Pay / Edy / Apple Pay / nanaco / WAON

・International Payment Services
　Alipay / WeChat Pay / UnionPay

・Domestic QR Payments
　LINE Pay / PayPay

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Q16｜Is a shuttle or transfer service available?

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Transfers are available by advance reservation from Karuizawa Station and Naka-Karuizawa Station.

If you are arriving by car or public transportation, please refer to the “Access” page for detailed directions.

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Q17｜Are fire pits or fireworks allowed?

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Yes. Fire pits and fireworks are available as an optional experience.

Fire pits are offered through a dedicated rental set (¥7,000, payable on-site).
For safety reasons, personal equipment is not permitted.

〈Fire Pit Set Includes〉
・Fire pit (German- or Danish-made)
・Firewood
・Fire starters
・Lighter
・Fire tongs
・Protective gloves

Our staff will assist with lighting and clean-up,
so no preparation or post-use cleaning is required from guests.

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Q18｜Is BBQ available?

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Yes.
BBQ is available as an optional experience, enjoyed within the private garden of each villa.

BBQ is offered through a dedicated rental set (¥8,000, payable on-site).

〈BBQ Set Includes〉
・BBQ grill (Weber charcoal grill)
・Charcoal
・Charcoal tongs
・Disposable plates, chopsticks, and cups
・Protective gloves
・Trash bags
・Tarp (BBQ is possible even in rainy weather)

Guests are asked to prepare ingredients and seasonings only.
Our staff will assist with lighting the grill, and no clean-up is required after the meal.

If you wish to use the BBQ set, please inform our staff on-site.​

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Q19｜Are pets allowed?

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Yes, pets are welcome. An additional daily fee applies per pet, depending on size:

・Small dogs: ¥3,000 per day
・Medium dogs: ¥6,000 per day
・Large dogs: ¥9,000 per day

Payment is made on-site. No documentation or certificates are required. Please feel free to contact us in advance if you have any questions.